Customer Data Practices in Louisiana

Details We Collect When You Request Plumbing Help

Last updated: October 2026

When you contact Louisiana Plumbing Pros about low water pressure, we may collect your name, phone number, email address, and the service address where you need help. We also keep details you provide about the plumbing issue, preferred appointment times, and access instructions. If you submit a website form, we receive the information entered in its fields, along with the date and time of submission.

Our website may collect basic technical information, such as browser type, device details, pages visited, and general usage activity. This information helps us understand how visitors use the site.

Please avoid sending sensitive personal information through a form or email unless it is needed to arrange service. We collect information relevant to responding to your request, scheduling work, and keeping appropriate business records.

How Customer Details Support Your Service

We use the information you provide to respond to questions, assess a low water pressure service request, arrange an appointment, and communicate about arrival times or changes. Service details help our team understand the reported problem and prepare for the visit. We may also use contact information to send service reminders or follow up about an open request.

Payment information is used to process charges for completed work. Payments may be handled through a payment service, which processes information under its own privacy terms.

We use basic website activity data to see which pages are useful and to maintain the site. Louisiana Plumbing Pros does not sell customer personal information.

We limit use to business needs such as communication, scheduling, payment processing, service records, and website operation. If you ask us to stop nonessential follow-up, we will take reasonable steps to honor that request.

Services That Help Run Our Website and Business

Louisiana Plumbing Pros may use outside tools for scheduling, payment processing, and website analytics. These services can receive information needed to perform their particular function.

For example, a scheduling tool may process appointment details, while a payment service may handle transaction information. Analytics tools may receive basic information about website visits and device or browser use.

Each provider sets its own privacy practices and may describe how it handles, stores, or protects information in its own privacy policy. We do not name a particular provider here because the tools in use may change.

When you use a feature supported by an outside service, its terms may apply in addition to this notice. We encourage you to review the provider’s privacy information before submitting details through that service.

We do not authorize these tools to use your information for purposes unrelated to the service they provide to our business.

How Cookies Support Basic Site Functions

Our website may use cookies, which are small files stored by your browser, to support basic site functions and understand general website use. These cookies can help pages work as expected and provide analytics about site activity, such as which pages visitors view. We use this information to maintain and improve the website, not to build advertising profiles.

We do not use cookies for ad tracking. You can manage or block cookies through your browser settings, and most browsers let you remove cookies already stored on your device.

If you disable cookies, some website features may not work as intended. Your browser may also offer controls for limiting tracking or clearing stored site data.

Cookie settings apply to the browser and device you use, so you may need to adjust them separately on other devices. This notice describes our use of basic functionality and analytics cookies; it does not change the privacy practices of outside services you choose to use.

How Long We Keep Business Records

We keep customer information only for as long as it is reasonably needed for the purposes described in this notice. Service records may be retained to document work performed, respond to warranty questions, and meet applicable business or legal recordkeeping requirements. The time needed can vary depending on the type of record and the circumstances of the service.

We generally keep form submissions while a request is being handled and for a reasonable period afterward in case follow-up is needed. If information is no longer required, we may delete it or remove details that identify you, subject to recordkeeping needs.

You can ask us to delete information, and we will review the request. Some records may need to remain available for warranty, compliance, or other legitimate business purposes. When we cannot delete particular information, we can explain the reason where appropriate.

Ask Us to Review or Change Your Information

You may contact Louisiana Plumbing Pros to ask what personal information we have about you, request a correction, or ask us to delete information. We may need to confirm your identity and understand which service request or record your message concerns before acting. Some information may need to be retained for warranty, compliance, or other legitimate business reasons, even if you request deletion.

For a privacy request or question, call (877) 773-0781 or email [email protected]. You can also write to 1250 Poydras Street, New Orleans, LA.

Please include enough detail for us to locate the relevant information, but do not send sensitive data unless it is necessary. We will review your request and respond within a reasonable time. If your contact details change while we are handling a request, let us know so we can follow up.